Ovonize Home Store
This website is operated by Ovonize Home Store. Throughout the site, the terms “we”, “us”, and “our” refer to Ovonize Home Store. By accessing or using our website, you agree to be bound by these Terms of Service, including all policies referenced herein.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Use of Our Website
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws, including copyright laws. Any misuse of the site may result in termination of service.
Platform Hosting
Our store is hosted on eCRATER, Inc., which provides the e-commerce platform that allows us to sell our products online.
Products & Availability
Certain products may be available exclusively online and may have limited quantities. All products are subject to availability and may be discontinued at any time without notice.
We make every effort to display product images and colors accurately; however, we cannot guarantee that your device’s display will reflect the exact color of the product.
Pricing & Modifications
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product, service, or part of the website at any time without notice. We shall not be liable for any price changes, modifications, or discontinuations.
Order Accuracy & Billing
We reserve the right to refuse or cancel any order at our discretion. This may include orders that appear to be placed by resellers, distributors, or dealers.
You agree to provide current, complete, and accurate purchase and account information so we can process your orders and contact you if necessary.
RETURNS & REFUNDS POLICY
Ovonize Home Store offers a 7-day return policy. This means you have 7 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
The item must be unused, unworn, and in the same condition that you received it
The item must be returned in its original packaging
A 20% restocking fee will be applied to all approved returns
Return Process
Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your return.
Refunds (If Applicable)
If your return is approved:
Your refund will be processed automatically
A credit will be applied to your original method of payment
Refunds are issued within a certain number of business days, depending on your payment provider
Original shipping costs are non-refundable
Return shipping costs will be deducted from your refund
Sale Items
Only regular-priced items are eligible for refunds.
Sale items are final sale and cannot be refunded.
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us through our contact page before returning the item.
Return Shipping
Customers are responsible for paying their own return shipping costs.
Shipping costs are non-refundable.
Processing Time
Depending on your location, the time it may take for your exchanged product to reach you may vary.
CONTACT INFORMATION
If you have any questions about returns or refunds, please contact us:
Ovonize Home Store
Email: [email protected]
Phone: 413-318-4768